Archive for the ‘Google Analytics’ Category

Google Analytics: there’s more to it than meets the eye

March 26, 2007

Google AnalyticsAs we just came back from Ireland where some members of the Web Analytics European Dream Team (WAEDT) followed the Google Analytics Authorised Consultant Training (GAAC), I thought like sharing what we’ve learned back in Dublin, unfortunately – to Julien’s discontent – one week after St. Patricks’ Day. Hey, Jules being allowed into those great Google offices is already quite an experience, you can’t have it all but next time, I promise I’ll buy you a Guiness!

It was a great honor to be part of the 30 or so members of the European GAAC training in order to discuss best practices and optimal uses of Google Analytics. It’s not every day that Google reaches out to third party consultants and discussing with Danish, Italian, Spanish, Irish, German, Dutch & English representatives was really a treat, while you actually realise that issues in these countries are quite similar to what we see in our little Belgium (I know, I’m Dutch but as I’ve been here for over 15 years, one could assume I’ve been adopted, right Sieg?).

It was also interesting to see all those features explained, one after the other in order to get a more complete picture of what is actually going on with this product and how far reporting can stretch for what remains a free tool. As Brian Clifton already mentioned during the eMetrics summit in London last year about the price quality ratio of GA, it’s unbeattable. I would add to this that after Dublin, I’m actually even more convinced than ever.

But let’s start with the beginning… (more…)

After eMetrics, an urge for Web Analytics European professionalism

October 23, 2006

European Web Analytics Excellence

The eMetrics summit held in Washington last week was attended by some 480 participants, of which only 9 companies from Europe were present! Amongst which, Italy was represented by Giovanni (left) from BigBang, Scotland by Vicky Brock* (right) from Highland Business Research and us, little Belgians. Avinash (middle) is an exception, I’d call him a world citizen and one of our greatest inspirators.

The week before attending, I received an email from Brian Induni, Web Analytics Association President, regarding a possible subcommittee about certification or how to define Web Analytics professionals.

During the course of this week, I was reminded of the fact that web analytics products are not a silver bullets, independantly of the one you choose. Some products are better than others, will adapt better to your needs; with the Golden Palm going to what I call the analyst nirvana, Visual Sciences. I mean WOW!

All presentators and attendees agree on the fact that Web Analytics is hard!
Education remains the essential underlying theme of sucessfull web analytics projects and as Avinash pointed out, curiosity and spending at least 20% of your time “providing analysis no one asked for and only you can perform” is actually where INSIGHT can be found. Gosh, that was so true!
Please note I used the term insight and not reporting or reports. It’s not about reports as these can be spitted out by any tool. The WSS whitepaper I commented upon (thanks Eric for your comments) last week defines KPIs for the media sector. Such reports can be set-up of course in WSS’s HBX but also WebTrends, Instadia or Coremetrics, amongst others.

(more…)

Integration of Web Analytics tags, a daunting task?

October 7, 2006

I got a remark this week from one of my possible future clients – doing a PoC, Proof of Concept for them – where he mentioned that it seemed actually quite difficult to introduce tags into the “application” we wanted to measure. The application was actually a Flash file and as far as Flash files go, yes, it’s a bit of a hassle but nothing really spectacular as long as you get all the little details right.

It’s actually quite funny how this question came back a couple of times lately and the answer to such a question remains invariably “it depends”. Don’t get me wrong, it’s not really complicated and as for any kind of task, it does require some preparation. I often compare it to cooking a dish: integrating the tags is like shopping for your ingredients. Once you’ve got all your ingredients in place, the fun part starts but without one particular ingredient, you might get your dish completly wrong. (more…)

LesFemmes AuPouvoir.be: mais où est donc passé le pouvoir?

October 1, 2006

FemmesAuPouvoir.beJe ne comprends pas. Je suis désolée mais je n’y comprends rien. On peut m’expliquer?

Je n’ai pas pu m’empêcher de remarquer vendredi dernier les campagnes abribus de Carrefour et alors qu’en ce dimanche soir je surfais sur le site de la Biennale de Venise, suite à ma lecture mensuelle du Deco Idées, tout en écoutant RTL-TVi en attendant Pirates des Caraïbes, j’ai entendu la pub de Carrefour à la télé. Oui, l’info de type multi canal, je connais.

Rendez-vous donc sur www.lesfemmesaupouvoir.be. (more…)